Thimbles Privacy Policy

Effective Date: 1 January 2026

At Thimbles, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Collected securely through our payment processor; we do not store full card details.
Website Usage Data: Cookies, browsing activity, and analytics to improve our services.

2. How We Use Your Information

To process orders, manage payments, and deliver products.
To communicate with you regarding your orders, promotions, or updates (you may opt-out of marketing emails at any time).
To improve our website, products, and services through analytics.

3. Sharing Your Information

We do not sell or rent your personal information.
Information may be shared with trusted third parties for payment processing, delivery, or legal compliance.
We may disclose information if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience.
You can manage or disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Despite these measures, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access, correction, or deletion of your personal data.
You can unsubscribe from marketing communications at any time.
Contact us to exercise your rights or for any privacy-related questions.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

9. Contact Us

For questions about this Privacy Policy, please contact us via our Contact Page or visit us in-store in Durbanville.