Thimbles Terms & Conditions

Effective Date: 1 January 2026

Welcome to Thimbles! By using our website and purchasing products from us, you agree to the following Terms & Conditions. Please read carefully.

1. General

• Thimbles is based in Durbanville, South Africa.
• All products listed on our website are intended for personal use unless explicitly stated otherwise.
• By placing an order, you confirm you are at least 18 years old or have parental/guardian consent.

2. Products & Availability

• We make every effort to ensure that product descriptions, images, and prices are accurate.
• Product availability may change without notice. In case an item is out of stock after your order, we will notify you and offer alternatives or a full refund.

3. Pricing & Payment

• All prices are in South African Rand (ZAR) and include VAT where applicable.
• Payments can be made securely via the methods displayed on the checkout page.
• Orders will not be processed until payment is confirmed.

4. Shipping & Delivery

• Orders are processed within 2 business days of payment confirmation.
• Delivery times are estimates and may vary depending on location.
• Shipping costs are calculated at checkout.

5. Returns & Refunds

• Returns are accepted for unused and undamaged items within 14 days of delivery.
• Customers must contact us before returning items to receive a return authorisation.
• Refunds will be issued using the original payment method after the returned items are received and inspected.

6. Intellectual Property

• All content, images, and materials on this website are owned by Thimbles and protected by copyright laws.
• You may not reproduce, distribute, or use any content for commercial purposes without our permission.

7. Limitation of Liability

• Thimbles is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• We are not responsible for delays or issues caused by third-party shipping providers.

8. Governing Law

• These Terms & Conditions are governed by South African law.
• Any disputes will be resolved in the jurisdiction of Durbanville, Western Cape.

9. Contact

• For any questions regarding these Terms & Conditions, please contact us via our Contact Page or visit us in-store.